PRIVACY POLICY
Hawk's Port LLC
Last Updated: April 3, 2026
IMPORTANT — SMS/TEXT MESSAGE NOTICE: By providing your phone number to Hawk's Port LLC, you consent to receive text messages (including automated messages) about your buyback quote, order status, and promotions. Message and data rates may apply. Message frequency varies. Reply STOP to opt out at any time. Reply HELP for help. Opting out will not affect your transaction.
1. Introduction
This Privacy Policy describes how Hawk's Port LLC ("Hawk's Port," "we," "us," or "our"), a Colorado limited liability company, collects, uses, discloses, and protects information about you when you visit our website at hawksportelectronics.com (the "Site"), submit a buyback request, contact us, or interact with us in any other way.
By using our Site or services, you agree to this Privacy Policy. If you do not agree, please do not use our Site or services.
2. Information We Collect
2.1 Information You Provide Directly
We collect information you voluntarily provide, including:
• Name, address, email address, and phone number when you submit a buyback form, contact us, or sign up for communications.
• Device information (make, model, condition, IMEI/serial number) when you request a buyback quote.
• Payment information (such as your CashApp tag, Zelle number, Venmo handle, or PayPal address) when we pay you for a device. We do not store full payment credentials on our servers.
• Government-issued ID details may be collected as required by Colorado law for certain transactions over applicable thresholds.
• Health-related product information such as type and condition of diabetic supplies (test strips, CGMs, insulin pumps, reservoirs) when you submit a supplies buyback request. We handle this information with heightened care and do not use it for unrelated marketing purposes.
2.2 Information Collected Automatically
When you visit our Site, we automatically collect:
• IP address, browser type, operating system, and device identifiers
• Pages viewed, time spent on pages, referring URLs, and click data
• Cookie and pixel data from Google Analytics, Google Ads (Google Tag Manager ID: AW-11396045869), and Meta (Facebook) Pixel
2.3 Information From Third Parties
We may receive information about you from third-party advertising platforms (Google, Meta), lead generation forms, or referral partners to help us respond to your inquiry.
3. How We Use Your Information
We use the information we collect to:
• Process buyback requests and provide quotes for your devices or diabetic supplies
• Communicate with you about your transaction via phone, email, or text message
• Send marketing, promotional, and operational SMS messages (see Section 5 for full SMS terms)
• Process payments via Cash, CashApp, Zelle, Venmo, PayPal, or other methods
• Comply with Colorado's secondhand dealer recordkeeping requirements and applicable law
• Detect and prevent fraud, theft, and unauthorized transactions
• Improve our website, services, and advertising using analytics data
• Respond to customer service inquiries
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
• Service providers: GoHighLevel/ResellDeck (CRM and SMS platform), Google (Analytics and Ads), Meta (advertising), payment processors, and shipping carriers — only as necessary to provide our services.
• Law enforcement or government agencies: as required by Colorado law, including secondhand dealer reporting obligations, or in response to lawful legal process.
• Business successors: in the event of a merger, acquisition, or sale of all or a portion of our business assets.
We require third-party service providers to protect your information and use it only for the purposes we specify.
5. SMS and Text Message Communications
Consent: By providing your phone number and submitting a form on our Site, texting us, or otherwise engaging with our SMS program, you consent to receive text messages from Hawk's Port LLC. These messages may be sent via automated systems operated by us or our platform provider (GoHighLevel/ResellDeck), and may also be sent manually by our team members.
Types of messages we may send:
• Transactional messages: Buyback quote follow-ups, transaction confirmations, payment notifications, and shipping updates
• Promotional messages: Special offers, buyback promotions, and business announcements
• Operational messages: Appointment scheduling, meetup coordination, and account updates
Message frequency: Varies. You may receive multiple messages per transaction.
Carrier rates: Message and data rates may apply depending on your mobile carrier and plan.
Opt-out: Reply STOP at any time to unsubscribe from further text messages. You may also contact us directly to opt out. After opting out, you will receive one final confirmation message.
Help: Reply HELP for assistance or contact us at the information below.
No sharing of consent: Your phone number and SMS consent will not be sold or shared with third parties for their own marketing purposes.
Note: Opting out of marketing messages will not affect your ability to complete an active buyback transaction or receive transactional messages related to an existing sale.
6. Cookies and Tracking Technologies
Our Site uses cookies, pixel tags, and similar tracking technologies, including:
• Google Analytics: To understand how visitors use our Site
• Google Ads (gtag): To measure the effectiveness of our paid advertising
• Meta Pixel: To serve and optimize Facebook and Instagram ads
You can control cookies through your browser settings. Opting out of cookies may affect Site functionality. You can opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout and manage ad preferences at optout.aboutads.info.
7. Security of Your Information
We use commercially reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security but will notify you of any breach as required by applicable law.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with Colorado's secondhand dealer recordkeeping requirements (generally 3 years), resolve disputes, and enforce our agreements. When information is no longer needed, we will delete or anonymize it.
9. Your Colorado Privacy Rights
If you are a Colorado resident, you have rights under the Colorado Privacy Act (CPA), effective July 1, 2023, including the right to:
• Know what personal data we collect about you
• Access and correct your personal data
• Delete personal data we hold about you (subject to certain exceptions)
• Opt out of targeted advertising
• Non-discrimination for exercising your privacy rights
To exercise these rights, contact us using the information in Section 12. We will respond within 45 days as required by the CPA.
10. Children's Privacy
Our Site and services are not directed to children under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a child under 18 without parental consent, we will delete it promptly.
11. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any information.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated Policy on our Site and updating the "Last Updated" date above. Your continued use of our services after any change constitutes your acceptance of the updated Policy. We recommend reviewing this page periodically.
13. Contact Us
For questions, concerns, or to exercise your privacy rights, contact us at:
Hawk's Port LLC
Website: hawksportelectronics.com
Email: [email protected]
Phone: (719) 215-9494
Mailing Address: 6547 N Academy Blvd #2215, Colorado Springs, CO 80918